Walk in knowing what you promised.
Review the promises, questions and internal dependencies behind the next customer conversation. Start where the last conversation left off.
What did we commit to?Explore the capability
Explore how this works →SZORA FOR SALES
“On track” won’t
close the deal.
A promising call can still leave the next step unclear. Szora brings customer history into your preparation, captures commitments and surfaces the internal dependencies behind the promise.
Explore this workflow
Customer handoff · Better context. Clearer decisions.A MOMENT THAT MATTERS
Customer handoff
The customer promise depends on an internal launch decision.
WHAT BETTER LOOKS LIKEConnect Sales, Product and Customer Success around the commitment.
PUT SZORA TO WORK
From the promise
to the next commitment.
Explore how this works →A handoff should carry the promise.
The next team needs more than a list of tasks. Keep the customer’s intended outcome and the decisions behind each commitment together.
What is waiting on another team?Explore the capability
Explore how this works →Spot the issue behind the stalled deal.
Connect repeated concerns across customer conversations to the commercial priority they affect. Use the pattern to focus the next internal discussion.
Which issue keeps coming back?Explore the capability
Explore how this works →THE PRODUCT IN YOUR WORK
Keep the next promise
within reach.
Prepare for the conversation, name the follow-up and check the work the customer timeline depends on.
CUSTOMER & INTERNAL CALLS
Give the conversation your attention.
Capture decisions and next steps while you focus on the people in the call. Keep the notes available for the team that takes the work forward.
Explore this capabilityFOLLOW-THROUGH
Keep the promise with its owner.
Turn an agreed next step into a commitment with a person, a deadline and the conversation behind it. Review what should happen before the handoff.
Explore this capabilityCONNECTED HANDOFFS
See what the promise depends on.
A customer timeline may depend on an internal approval. Surface the affected work and responsible team before confirming the next step.
Explore this capabilityFROM CONTEXT TO EXECUTION
Make the next promise easier to keep.
Explore one customer workflow, from preparing the call to completing the handoff.