FOLLOW-THROUGH

Make a decision useful after the meeting.

The people doing the work may not have been in the room. Give them enough context to act without starting the discussion again.

Tasks show owners, due dates and status, with the source conversation attached

Record the decision and its reason.

Separate what was decided from what was discussed. Include the reason for the choice, the important constraint and any question that remains open.

Name one owner for the next step.

An owner is responsible for moving the commitment forward, even when several people contribute. Confirm what that person needs and who can help.

Agree when to revisit it.

Choose a date, milestone or change in circumstances that should bring the decision back into discussion. Keep the original context with it so the review can start from evidence.

START WITH A BETTER QUESTION

Make the next conversation count.

What did we decide, and why?
Who owns the next step?
When should we return to this?

FROM CONTEXT TO EXECUTION

Bring better context to your next conversation.

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